Terms of Service

Everything you need to know about using our website and services

Title

1. General Conditions

2. Use of Website

3. Accuracy, Completeness and Timeliness of Information

4. Modifications to The Services and Prices

5. Products or Services

6. Accuracy of Billing and Account Information

7. Third-party Tools and Links

8. User comments, Feedback and other Submissions

9. Personal Information

10. Errors, inaccuracies and Omissions

11. Prohibited Uses

12. Disclaimer of Warranties; Limitation of Liability

13. Indemnification

14. Severability

15. Termination

16. Entire Agreement

17. Governing Law

18. Changes to Terms of Service

1. general conditions

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products or services for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. use of website

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

3. accuracy, completeness and timeliness of information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information which is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

4. modifications to the services and prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. If a product is mistakenly listed at an incorrect price, including at £0.00, we reserve the right to refuse or cancel any orders placed for the product listed incorrectly. Any such pricing errors will be corrected and confirmed by phone or email before proceeding. All prices are exclusive of VAT and delivery unless otherwise stated.

5. products or services

Some larger items, like treatment systems, septic tanks and rainwater harvesters, may come direct from the manufacturer. In those cases, returns will follow the supplier’s own policies, but we’ll help guide you through the process.

6. accuracy of billing and account information

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we may attempt to notify you via the email or phone number provided at the time the order was made. You agree to provide current, complete and accurate purchase and account information for all purchases made. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.

7. third-party tools and links

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties or conditions and without any endorsement. We shall have no liability arising from or relating to your use of third-party tools. Any use of optional tools offered through the site is entirely at your own risk. Certain content, products and services available via our Service may include materials from third-parties. We are not responsible for any third-party websites or materials.

8. user comments, feedback and other submissions

If you send certain submissions (e.g. contest entries) or creative ideas, suggestions or other materials, whether online, by email or otherwise, you agree that we may edit, copy, publish, distribute, translate and otherwise use in any medium any such comments you forward to us. We are under no obligation to maintain any comments in confidence, to pay compensation or to respond. We may monitor, edit or remove content that we determine to be unlawful, offensive or otherwise objectionable. You agree that your comments will not violate any rights of any third-party and will not contain libellous or otherwise unlawful material.

9. personal information

Your submission of personal information through the store is governed by our Privacy Policy.

10. errors, inaccuracies and omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any such errors and to change or update information at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, except as required by law.

11. prohibited uses

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform or participate in unlawful acts, to violate any international or UK regulations or laws, to infringe upon our intellectual property rights or the rights of others, to harass or harm others, to submit false or misleading information, to upload viruses or malicious code, to collect or track personal information of others, to spam, phish or scrape, or to interfere with the security features of the Service. We reserve the right to terminate your use of the Service for violating any of these prohibitions.

12. disclaimer of warranties; limitation of liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free. You agree that from time to time we may remove the service for indefinite periods of time or cancel it at any time without notice. You expressly agree that your use of the service is at your sole risk. All products and services delivered to you are provided “as is” and “as available”, without any warranties, express or implied. In no case shall Waterwise Pumps, our directors, employees or affiliates be liable for any injury, loss, or claim arising from your use of the service or any product procured through the service.

13. indemnification

You agree to indemnify, defend and hold harmless Waterwise Pumps and our affiliates, partners, officers, directors and employees from any claim or demand made by any third-party due to your breach of these Terms of Service or violation of any law or third-party rights.

14. severability

If any provision of these Terms of Service is determined to be unlawful or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms.

15. termination

The obligations of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services. If in our sole judgment you fail to comply with any term or provision, we may terminate this agreement at any time without notice.

16. entire agreement

These Terms of Service and any policies posted by us on this site constitute the entire agreement and understanding between you and us. Any ambiguities in the interpretation shall not be construed against the drafting party.

17. governing law

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.

18. changes to terms of service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates to our website. Your continued use of the site following any changes constitutes acceptance of those changes.