Name and Contact Details
We keep your name and contact details so we can get in touch about your enquiries, your purchases, deliver your orders, and help prevent fraud against you or Waterwise Pumps.
Payment Information
We capture your payment details so we can process your order and refunds, and help prevent fraud.
Contact History
To manage our relationship with you and offer good customer service, we may keep records of our communications with you. This helps us serve you better.
Purchase History
We keep track of your purchases to support you with any enquiries or service agreements.
Marketing Activities
We’ll only send marketing messages if you’ve given your consent (like opting in). Where you agree, or where allowed, we may send info about our services, industry news, or related products from selected third parties by email, phone, mail, or other ways.
Every marketing email we send will include a clear option for you to unsubscribe anytime.
Information about your device and how you use our site.
We collect data about the devices you use and how you navigate our website. This helps us improve your experience. This info is anonymised and doesn’t include personal details.
We may also use this info to spot and prevent fraud, protecting you and others.