“Ordered parts arrived next day as described and once fitted sorted the problem. Would definitely use again if the need arises ”
“Easy to order, short delivery time and great prices. ”
“I don’t normally leave reviews for online purchases that are as simple as they should be. However I’ve had a couple of bad experiences recently and these good people have gone a good way to restoring my faith. ”
FAQ
What kind of products does Waterwise Pumps sell?
Waterwise Pumps specialises in clean water solutions designed for domestic, commercial, and trade applications. Our product range focuses on the safe storage, movement, treatment, and aeration of clean and potable water.
We supply water filtration and purification systems to help improve water quality, alongside potable and clean water storage tanks manufactured from approved materials suitable for drinking water use. These solutions are ideal for residential properties, site welfare, agriculture, commercial buildings, and emergency water storage.
In addition, Waterwise Pumps offer a wide range of electrical and supporting components, including air blowers and related equipment, used in water treatment, aeration, and system performance applications. Our products are selected for reliability, compliance, and long‑term performance, supporting both standalone installations and fully integrated water systems.
What is the delivery policy?
In-Stock Spare Parts: Orders placed before 3pm on a working day will be dispatched the same day. The orders are shipped via DPD next-day delivery for £8.20. Any in-stock spare part order over £500 will face an additional charge of £7.50 to cover additional insurance. Supplier Spare Parts: Any orders for supplier spare parts will be processed the same working day once an order has been received. Delivery charges for these products start from £20. As these parts are dispatched directly from our suppliers, lead times can differ, and confirmation can be provided if required. Tank Orders: Tank deliveries are handles separately due to their size and handling requirements. Delivery charges may range from free delivery to a delivery charge, depending on brand or tank. Lead times vary by product and manufacturer, and delivery is made on specialist transport. All tank deliveries are kerbside unless otherwise arranged. It is the buyers responsibility to offload the tank.
Do our prices include VAT?
All products on the Waterwise Pumps website are listed exclusive of VAT. VAT is calculated and added automatically at checkout, based on the applicable UK VAT rate, before payment is taken.
This approach allows our pricing to remain clear and consistent for both trade and domestic customers, while ensuring the correct VAT amount is applied to every order. You will always be able to review the full order total, including VAT, before completing your purchase.
If you have any questions about VAT, invoicing, or pricing, our team is happy to assist.
Need help with your order?
No problem — we’re here to help. Speak to our friendly team on 01872 228447 or drop us an email at enquiries@waterwisepump.co.uk and we’ll get things flowing.
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